Privacy Policy

Last updated: February 2026

Information We Collect

When you purchase a report or bundle, we collect your name, email address, and the VIN of the vehicle you are inquiring about. We may also collect basic usage information when you visit the site.

How We Use Your Information

• To deliver your Premium Expert Second Opinion Report or Bundle by email.
• To process refunds or respond to support requests.
• To improve our service and understand which cars and issues matter most to buyers (aggregated, anonymized data only).
• To send occasional updates about new guides or tools (you can unsubscribe at any time).

Data Sources

We pull vehicle history, title, accident, recall, and market data from publicly available and licensed databases (including NMVTIS-connected sources). We do not sell or share individual VIN data with third parties for marketing purposes.

Sharing of Information

We only share information when necessary to deliver the service (e.g., with secure email delivery providers) or as required by law. We never sell your personal data.

Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal data by emailing us at the address below. We will respond within a reasonable time.

Children’s Privacy

This site is not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect the current version.

Contact

Questions about this policy? Email us at hello@trustcar.io.